Holiday Inn Express & Suites - Lancaster - Mount Joy, an IHG Hotel
Mitä vieraat sanovat
Breakfast was average with decent coffee. We stayed during a low occupancy time so it was mostly quiet on a top floor at the end of the hall. Clean and comfortable room with great water pressure in the shower. None of those small shampoo bottles and soap - more sustainable larger bottles on the wall. Kudos.
Tracylea
marraskuu 2024
- We asked for a quiet room, and except for a few times when kids were in the hallway yelling for grandma, it was pretty quiet. - Good breakfast, especially the sweet rolls. Options also for gluten-free.
Kettering
lokakuu 2024
This is a standard Holiday Inn Express. Clean. Consistent. There was a sign on the door saying they don't rent to locals which I found a bit odd. It was off putting and made me wonder what sort of nefarious folks have stayed there. There was $25 "incidental" fee which was not explained well even though I specifically asked what it was about. The evening clerk seemed annoyed by my inquiry. The morning clerk was much more forthcoming and friendly. They are a 100% non-smoking hotel. Yes!!! But men were smoking right at the main entrance and there was cigarette butt litter. Perhaps a smoking area behind the hotel would be a good idea.
Eugina
elokuu 2024
Clean and new motel. King bed was very comfortable!!! nice modern decor, bed linens. Nice modern clean bathroom, good lighting, great water pressure in shower and nice shower fixture. We just needed a place to sleep close to wedding. I called enroute to see if we could check in early around 2-2:30 as we had wedding nearby at 3pm that would go till midnight. receptionist said she would try to get our room cleaned pronto, she called me back a bit later to say the room was available. We got to see the room, drop off our luggage and freshen up after 2 hr drive before attending wedding. Very pleased with facility and staff.
Edith
heinäkuu 2023
Breakfast was great, room and pool and grounds very clean. The one front desk associate with reddish hair glasses, sorry I forget his name. He was phenomenal. :) He suggested restaurants to us when we asked and loved his recommendations. Very accommodating and great customer service skills. I do not normally write reveiws but because of his hospitality, I am.
Melissa
syyskuu 2024
Nice comfortable room with all the amenities someone could expect. New modern hotel. Plenty of well lit parking. Nice breakfast. Manager walked around talking with guests.
Lawrence
lokakuu 2024
Nice room, very spacious, comfortable, staff was great. Had to leave a night early because of a family emergency, and they didn't charge for the second night reserved. That was greatly appreciated.
Bailey
heinäkuu 2024
Clean, friendly staff, located across from, SHEETZ and by other shops, had nice indoor pool and weight room, enjoyed breakfast, and room was moderan with nice tv and bathroom, quiet, easy access.
Carla
elokuu 2023
We came in for a wedding after driving 9 hours and I called to see if we could check in an hour and a half early to change and clean up a bit. We appreciated the extra kindness extended to us in approving our request. The free continental breakfast was very good and had a large variety of foods.
Kimberly
maaliskuu 2024
The staff was really friendly & the rooms were clean.
Aracelis
lokakuu 2024
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